Work with us!
What Type of Individuals Are We Looking For?
- Responsible, committed, and charismatic.
- Passionate about La Crosse and the Mississippi River, with excellent people skills.
- Enjoys working outdoors and being by the river.
- Adaptable and willing to take on multiple roles as needed.
- Dependable team players with a strong work ethic.
- Comfortable engaging with guests and ensuring they have a great experience.
- Effective and persuasive communication skills; able to speak English clearly.
- Willing and available to work weekends, weekdays, holidays, evenings, and opening/closing shifts as necessary.
- Punctual and professional in both attitude and appearance.
Why Work With Us?
- A positive and collaborative work environment.
- Gain valuable experience in customer service, hospitality, and tourism.
- Enjoy working outdoors on the beautiful Mississippi River.
- Competitive pay with opportunities for advancement.
- A close-knit team where every role makes a difference.
- Employee discounts on cruises and apparel.
- Access to an Employee Assistance Program for support and resources.
Available Positions
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Job Summary
Are you a people person with a knack for customer service and a love for the river? As a Ticket Office Clerk at La Crosse Queen Cruises, you’ll be the first friendly face our guests meet! From selling tickets and souvenirs to assisting with check-in, you’ll play a key role in making each cruise special.
Your day will include greeting passengers, handling ticket sales, and managing retail and concessions while keeping things running smoothly on shore.
We’re looking for someone who can work independently, has experience in customer service or retail, and communicates effortlessly with both guests and crew. If you’re organized, upbeat, and ready to make memories, come aboard!
Duties and Key Responsibilities
- Greet and welcome all visitors.
- Maintain a friendly, professional attitude when checking in guests.
- Operate the cash register for souvenir, concession, and ticket sales.
- Help tie up and untie the boat as it arrives and departs.
- Follow procedures for opening and closing registers and reconciling sales.
- Clean, restock, and maintain ticket office.
Qualifications
- High school diploma required.
- Driver’s license preferred.
- Ability to work with individuals from diverse backgrounds.
- Experience in a customer service role preferred.
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Job Summary
Looking for a job that’s anything but boring? Set sail with us as a Boat Crew – Server & Bartender at La Crosse Queen Cruises! Set sail with us as a Boat Crew – Bartender, Server & Tour Guide at La Crosse Queen Cruises! In this seasonal position, you’ll be part of the onboard team that keeps the good times rolling—serving food and drinks, assisting with narrated tours, and making sure every guest has a fantastic experience.
We’re also looking for First Mates—a leadership role with additional responsibilities, including assisting with docking and departure. First Mates will be part of a random drug testing pool.
If you’re outgoing, love working on the water, and enjoy making people smile, we’d love to have you onboard!
Duties & Key Responsibilities
- Provide excellent customer service in a fun and welcoming atmosphere.
- Greet guests with a smile and assist them throughout their cruise experience.
- Take and serve drink orders, assist with food service, and maintain a clean and organized space.
- Quickly clean up between cruises and efficiently set up for food cruises.
- Work closely with coworkers, caterers, supervisors, and front desk staff to ensure smooth operations.
- Complete U.S. Coast Guard safety training to maintain a safe environment onboard.
- Engage with guests and provide cruise-related information during narrated tours.
Qualifications
- High school diploma required.
- Driver’s license preferred.
- Ability to work with individuals from diverse backgrounds.
- Experience in a customer service role preferred.