Frequently Asked Questions

Yes! We recommend making reservations for all cruises to guarantee a spot ahead of time. Reservations are especially important on any meal cruises so our staff can order food ahead of time. Limited tickets may be available the day of the cruise for walk-ins, but seats may not be guaranteed without a prior reservation. Please call ahead to inquire on availability.

Yes! We have two restrooms on the lower level by the bar area.

A full cash bar (wine, liquor, beer, soda, lemonade, etc.) is available to purchase light concessions (chips, candy, popcorn, etc.) on every trip.

Our Pizza, Pop, and Beer cruise includes unlimited tap beer and soda while canned beer/wine/or liquor are available for additional purchase. On our Dinner, Lunch, and Brunch cruises coffee or iced tea are served complimentary with the meal while any other drinks including soda/beer/wine/ or liquor are available for additional purchase.

Yes! Our lower level is handicap accessible for standard-size wheelchairs. We do ask you to let us know in advance if you need accommodations, so that we can prepare to make your experience the very best.

We do not have any set dress code for our cruises, but we recommend better casual. Shoes and shirts are required.

You will have the chance to see the mighty Mississippi on both sides as we travel up towards Lock and Dam No. 7 and return our way back to Riverside Park.

The La Crosse Queen is U.S. Coast Guard inspected for safety and is licensed to carry 149 passengers.

Yes! Our cruises go out rain or shine. Our upper deck is ¾ canopied and open on the sides for viewing, while our lower deck is all enclosed and temperature controlled. The lower deck has windows all around the vessel to ensure you still enjoy the sights.

We sail rain or shine! Our lower level is all enclosed and temperature controlled while our upper deck is ¾ canopy covered. We rarely cancel trips due to weather, and in the event we had to do so, ample notification to guests would be given. Our experienced captain will ensure a safe trip regardless of the weather.

Because our vessel serves food we are not able to allow any animals aboard except for service animals.

All guests are able to park in the parking lot labeled “River Cruise Parking” on the north end of Riverside Park. It is just past the public restrooms on the right-hand side. Guests may also find street parking in Riverside Park if there is availability. All guests should check in to receive physical boarding passes the day of the cruise with the giftshop staff.